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Configuration Management Technical Analyst Job in San Jose, CA

Company: N/A

Location: San Jose, CA

Pay: N/A

Contact Information


Name: Harshani Nanayakkara
Phone: -303-7967500
Fax: n/a
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Job Description

Configuration Management Technical Analyst Job in San Jose, CA
 
The Configuration Management Technical Analyst will 'lead' and 'deliver' a large-scale design (beyond the immediate borders of ITSM and CMDB implementation) that addresses specific asset-related use cases, inter-system and data-to-process mapping – and evangelize the use of ITSM as a Single Source of Truth (SSOT), a hub for in/outbound data flows.
 
The Configuration Management Data Analyst will work with cross-functional stakeholders (business, application, process teams) to understand their needs, explore the availability of the data within the various data sources, perform analysis and appropriately map them to corresponding data attributes within the ITSM Atrium CMDB. As part of the data integration between the source systems and CMDB, facilitate the data transformation, data cleanup before the data gets into golden dataset in CMDB. Maintain precise documentation and accurate usage of the CMDB data. Assist in defining and registering of configuration items (CIs); the appropriate level of attributes, and relationships required to support IT Service Management (ITSM) processes and the governance of data in the CMDB. This role will also partner with Information Security to make sure that additional vulnerabilities aren't introduced due to the various integrations into the CMDB.
 
More specific responsibilities include, but are not limited to:
 


 
REQUIRED SKILLS:
 

 
 

Job Requirements